Terms & Conditions – Grazers Terrain

Welcome to Grazers Terrain. By accessing or using our website grazersterrain.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General
Grazers Terrain provides fresh meat and seafood products for sale through its platform.
By placing an order, you confirm that you are legally capable of entering into a binding agreement.

2. Products & Availability
All products listed are subject to availability.
We reserve the right to limit quantities or discontinue any product at any time without prior notice.
Product images are for reference purposes; actual product may vary slightly.

3. Pricing
All prices are listed in INR (₹) and are subject to change without prior notice.
We strive to ensure accurate pricing, but errors may occur.
In case of pricing errors, we reserve the right to cancel or revise the order.

4. Orders
Once an order is placed, you will receive a confirmation.
We reserve the right to cancel any order due to availability, incorrect details, or other reasons.
Customers must provide accurate contact and delivery information.

5. Delivery
We aim to deliver products within the promised timeframe.
Delivery times may vary due to location, availability, or unforeseen circumstances.
Customers must be available to receive the order at the provided address.

6. Cancellation Policy
Orders can be cancelled only before they are processed or dispatched.
Once the order is processed, cancellation may not be possible.

7. Return & Refund Policy
Due to the perishable nature of meat products, we do not accept returns once delivered.
Refunds or replacements will only be provided in case of damaged, spoiled, or incorrect items.
Customers must report issues within a limited time after delivery with proof.

8. Quality & Hygiene
We maintain strict hygiene and quality standards.
However, proper storage and handling after delivery are the customer’s responsibility.

9. User Responsibilities
Users must not misuse the website or provide false information.
Any fraudulent activity may lead to account suspension or legal action.

10. Limitation of Liability
Grazers Terrain shall not be liable for any indirect or incidental damages arising from use of our services.
Our liability is limited to the value of the product purchased.

11. Privacy
Customer information is collected and used as per our Privacy Policy.
We do not share personal data with third parties without consent, except as required by law.

12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.

13. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the jurisdiction of local courts.